Critical Career Skills Professional Communication - Certification Exam Voucher

Overview of Critical Career Skills Professional Communication Certification 

Candidates for this certification have a foundational understanding of professional communication in academic and workplace settings. They are expected to demonstrate the ability to plan, deliver, and analyze messages effectively across various formats and environments. Successful candidates will be able to apply communication principles, create professional business deliverables, and respond appropriately in real-world communication scenarios.

About this Critical Career Skills Professional Communication Certification Exam

The Professional Communication Certification assesses your ability to apply core communication skills, including verbal, non-verbal, and written communication, audience analysis, message planning, and ethical considerations. Candidates should also understand how to create business documents, apply visual design standards, and interpret and respond to communication in a variety of professional contexts.

Why gain Certification? 

Those who take and pass the Critical Career Skills exams stand out in the competitive job market, demonstrate essential workplace communication skills, and gain confidence in their ability to interact professionally, boosting employability and career readiness.

Useful Information

• Critical Career Skills Professional Communication Exam is 50 minutes
• Critical Career Skills Professional Communication Exam has 40-45 questions 

Topics the exam tests you on

Describe Basic Communication Principles

• Identify professional communication skills
• Identify effective verbal, nonverbal, and listening skills

Plan for Effective Communication

• Analyze the effect of the audience on a message
• Analyze the effect of the environment on a message
• Identify the specific purpose of a message
• Address ethical and legal issues
• Select the most appropriate communication medium
• Outline and summarize your message

Apply Best Practices for Creating Business Deliverables

• Assemble accurate business communication deliverables
• Apply visual design standards to business communications
• Identify effective uses of data visualization

Deliver Your Message

• Describe variables involved in delivering an effective message
• Identify methods of adapting a message based on audience feedback

Receive Communications

• Restate the key points of a message
• Identify appropriate responses or clarifying questions

Analyze Communication Scenarios

• Analyze important factors of obtaining employment
• Analyze expressions of and responses to feedback
• Analyze communication etiquette within a business hierarchy
• Identify the problem, solution, and appropriate action in customer service scenarios

Additional Information

• Find Objective Domains here: Professional Communication
• Exam tutorial here: Professional Communication